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You have a firewall that prevents you from seeing Streamtime (not uncommon on Windows). Compare to your team mates how they are connected.

Try connecting to a different network within your premises. You're not on the same network as the Streamtime database. Here are possible reasons why you can't see your Streamtime:Īre you sure your database is self-hosted? If not, it's normal you don't see anything here (see 2.b. Troubleshooting: Can't see Streamtime in File > Open remote? If you are not hosting your own database you will need to get the correct url for opening Streamtime (the url starts with "fmp://")ģ. Streamtime is hosting our database for us If you have any issues, please check the next chapter.ī. Once you have completed the installation go to File > Open Remote and click on Streamtime. Again please contact us for the serial key information.Ģ. Please contact us at older versions of FileMaker Pro, both the username and organisation name is Streamtime Software Ltd. Once installed, entering the correct licensing information is required.įor FileMaker Pro 19, you will need to download the license certificate from us. Windows will likely ask you to install Bonjour this is normal and required.